The services we offer
Learn more about Relatware’s features and discover more about what we do best. Our team has worked to make our application 100% adjustable to boost your sales and business processes. We hope to provide our customers with the best in customer support and accessibility.
Relatware offers you a complete view of all your customers and a review of all your sales activities on the cloud. For every client, you can track all the important information that you or your colleagues have recorded. With all the necessary information at hand, your staff can establish excellent business relationships with customers.
The Core Features of our App
Feedback Monitoring
Relatware allows you to better monitor your customer feedback on a large scale, giving you important information fast.
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Our software also allows you to instantly capture and sort incoming mail, based on any criteria you may prefer, for instance: priority, implementers, and support areas.
- Out of the box support for IP telephony
- Automatic recovery of support claims
- Record responses from support teams
- Interactive panel with key performance indicators
Easy to use UI/UX
Relatware’s application features a modern dashboard that can display all the important information in one place.
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All the important information in one place and provide an instant view of key performance indicators across your business.
The dashboard can be customized and edited to show only data that’s important to your organization.
- Choose what you want to see
- Send messages & start calls
- Link several different workgroups
Integratable with ERP
Relatware supports several different ERP’s out of the box, these include MS Navision, SAP, Largo, Basque, and many more.
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By default, Relatware’s integration includes bidirectional synchronization between companies and contacts, automatic referencing of offers and orders in one direction, and the transfer of financial data from the ERP system to our software. ERP’s can directly impact the sales process Intuitive recognizes this which is why we emphasize easy integration with ERP solutions.
- Different forms of technical integration
- Connect to your internal systems
- The possibility of advanced and customized integration
Sales Support
Relatware lets you manage the sales process from the beginning to the end, we can also provide your team with after-sales support.
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We let you automate your sales process you can set some tasks to be partially automated while some processes can be set to complete themselves automatically if certain criteria are fulfilled.
- An adaptable sales process
- The automatic creation of sales activities
- Sort through your opportunities with filters
Marketing Support
Relatware has several different modules to help manage all the different types of marketing campaigns your organization has.
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With Relatware you can filter potential clients across many different criteria to better narrow down your targeting. For these contacts, you can create targeted marketing campaigns (seminars, events, emails, etc.)
- Makes creating custom material easier
- Produces general performance reports
- Filters contacts according to past campaigns
Built-in Calendar
Relatware comes with a powerful built-in calendar that allows monitoring your progress on tasks and important upcoming events.
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This functionality goes further still as you can view the schedules of several different employees at the same time, this allows you to efficiently supervise your employees, and plan for events when they all have free periods of time. The calendar additionally comes with:
- Mobile integration iOS and Android
- Portability with other calendars (Outlook, Google)
- Automated reminders for important activities
What Relatware can do for you!
Relatware is constantly having new updates and functionalities added to it. We listen to our customers and strive to implement features that benefit them! For instance, Relatware now can be viewed in several different languages.
IP Telephony
With Relatware we support several different IP systems such as Avaya, Megatel, Centreks, Alstar, Asterisk, Cisco. Once set up the connection works for both incoming and outgoing calls.
API Support
We offer the standard application programming interface (API) for integration with other software. With the help of APIs, Relatware can connect to any other application.
EMAIL & MARKETING
Our software is compatible with several marketing automation systems to allow for more detailed monitoring of potential customers and marketing automation.
Discover what Relatware can do for you
Phone Number: +12407461475
Or write us a message